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Customer Service

Contact Us

If you need anything or have any questions about an order, just reach out.

Call or text:

1-706-850-1224

Email:

hello@kaartist.com

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Local Delivery

  • Order by 3pm for same-day delivery
  • We deliver w/in a five-mile radius of the shop
  • $8 for any size order / Free for orders $75+

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Order Pickup

  • Order online and we'll email again when your order is ready
  • Once you hear from us, swing by either curbside or in-store, from 12-6pm
  • For curbside, call us when you arrive at 1-706-850-1224

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Returns

  • Most of our products can be returned as long as they're unused
  • You have 30 days from the date of purchase to complete your return
  • Reach out to hello@kaartist.com to get started
  • Some items like planners, single sheets of paper, and custom goods are not returnable
  • Class kits, camps, and workshops have their own unique return policies

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Rewards

  • Earn a (pencil) point for each dollar you spend
  • Redeem points for discounts and vouchers
  • Limit one discount per order

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Shipping

  • Flat rate shipping to USA
  • Free shipping for orders $100+
  • $8 for orders $50 - $99.99
  • $12 for orders under $50

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